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Driver Download FAQ firmware

PD1560/PD1561/PD1161 cannot turn on, no indicator light, nothing display at all

When you press power button of GAOMON Drawing Monitor, , it doesn't display anything at all and no indicator light nearby power button, that means the GAOMON Drawing Monitor is not given power correctly.

 

1.Make sure the USB cable & HDMI cable are firmly plugged without GAP left. Please see following WRONG example.  

2.Make sure the power cable is well connected.

3.Change a wall socket/ electrical socket to plug the power cable.

4.If still nothing displays, please record a video of it, let us see nothing displays and no indicator light. Send it to service@gaomon.net together with your Order ID & Device Serial number. We will apply 1 year warranty for you.